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Pizza Girl: Future Technology

Every week, Pizza Girl (Diary of a Pizza Girl) stops by with insights and a behind-the-scenes look into the world of pizza-delivery drivers. Take it away, PG! The Mgmt.


Domino's Triton No. 1, an experimental pizza-delivery vehicle, at the Pioneer Auto Show, a museum in Murdo, South Dakota. It's a future that never came to pass, as most pizza drivers use their own cars for delivery. [Photograph: Hugo90 on Flickr]

Once upon a time, long, long ago, there were no such things as a GPS. This was before the "delivery fee" was even a twinkle in the Noid's eye. Cellphones were built like bricks, and pizza delivery dudes were all dudes. And in this land of my pizza-delivery forbears, drivers carried maps made of trees but mostly carried maps in their heads.

Whenever one of the older drivers starts going on about maps and stopping in at convenience stores for directions I shudder. Not only do I have a terrible sense of direction (though being a delivery driver has improved it at least within my delivery area) but I have a smartphone. My phone is my best friend out on deliveries. I can look up directions (I won't get started on how Google Maps seems to have a fundamental misunderstanding of one-way streets and solid objects), find where I am, call the store, call the customer, Twitter my tips. Granted, that last one probably isn't essential to a good delivery, but it keeps me sane.

I have no idea what technological improvement is going to come in next and make delivery better. My chain is supposed to be moving to "smart routing" soon, which I'm not enthusiastic about. When I was in Podunk, there were plenty of places that were physically near each other but with a long drive between them due to the positioning of the roads, and I have my doubts about whether a computer can understand such a concept.

Here are some of my ideas (far-fetched or not) that would be cool to see in the future:

Any ideas for what's going to change pizza delivery in the future? Will we even need pizza delivery in the future?

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