A Slice for Cerberus
Airlines these days are great for delays and diversions, but they're not particularly good at customer service.
But in the New York Times's "On the Road" column, Joe Sharkey focuses on two separate instances—in Syracuse and Albany, New York—in which pizza was ordered in for groups of stranded passengers.
"I’m not going to keep you on the plane. I’m going to pull up to a gate where you can get off, as long as you wait there in case we have to leave. I know you’ve only had cheese and crackers. So I called the Sbarro in the terminal and asked them to keep sending pizzas out until the whole plane gets fed."
